Procedures in Arbtration

Step 1:  Filing and Initiation
An arbitration case begins when one party submits a Demand for Arbitration to the AAA. The other party (the respondent) is notified by the AAA and a deadline is set for response.

Step 2:  Arbitrator Selection
The AAA works with the parties to identify and select an arbitration based on the criteria determined by the parties.

Step 3:  Preliminary Hearing
The arbitrator conducts a preliminary hearing with the parties, to discuss the issues in the case and procedural matters, such as witnesses, sharing information, and other matters.

Step 4:  Information Exchange and Preparation
The parties then prepare for presentations and exchange information. 

Step 5:  Hearings
At the hearing, both parties may present testimony and evidence to the arbitrator. Unless the case is very complex, this is usually the only hearing before the arbitrator.

Step 6:  Post-Hearing Submissions
After the hearing, both parties may present additional documentation, as allowed by the arbitrator. 

Step 7: The Award
Finally, the arbitrator closes the record on the case and issues a decision, including an award, if applicable.